With today’s web services technologies, it is very convenient to administer the day to day tasks remotely via VPN services or a secure web client. For some customers who require our access control features but do not have the time or personnel to manage the day to day system administration tasks, Middleware Associates offers remote system administration for the client. This includes initial set up, management of badges and access rights and of course, automated alarm monitoring via SMS messaging or email.
One major benefit of sourcing the system administration to us is efficiency and more security. Our software is not hard to administer, however, as system designers, we understand the best system administration methodologies while not inconveniencing the customer.